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In addition, a Field Service Lightning Technician license is required for individual users. Transform your field operations with the #1 CRM for Service. If you’re looking for a complete solution to manage your onsite support, talk to one of our specialists today.
NOTE: Field Service Lightning requires at least one (1) Service Cloud user license. Existing Service Cloud customers require at least one (1) Dispatcher license. This requirement can also be met with the Field Service Lightning Plus bundle, as it includes the Service user functionality.
The Field Service Lightning mobile app by Salesforce is a brand new way to bring the full power of Field Service management to your mobile workforce. Improve first visit resolution by arming employees with this best-in-class mobile solution.
About Field Service Lightning Monitor performance in real time. Salesforce's real-time reporting and analytics let you tap into business data from multiple systems to know more about your customer.
This video gives an overview of Field Service Lightning’s features, as well as a demo that shows how everyone can stay connected from the moment a customer case is created to the moment the ...
A product Salesforce launched two years ago is now the fastest growing in company history Salesforce's Field Service Lightning, which launched just two years ago, is expected to book over $100 ...
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So, Field Service Lightning is built on top of Service Cloud which means you’ll definitely need the latter to get up and running. Good thing is a lot of features are commonly available across the Dispatcher Console and FSL mobile app there’s a period to the expenditure.